Normally you’ll get your order confirmation within minutes. If you don’t see it, please check your spam or promotions folder — it sometimes hides there. If it’s not there, your email address might have been typed with an error during checkout. Don’t worry, just reach out to us and we’ll confirm your order manually, update your email, and make sure you receive all tracking updates.

Yes! The console comes fully loaded with 50,000 games, but if you’re the type who loves tinkering, you can add your own titles. Just load them onto the TF card following the included guide — no advanced skills required. Think of it as your personal game library that can grow with you.

Absolutely. You can pause your adventure and pick up right where you left off — no memory cards needed. The system lets you save and resume instantly, so you never lose progress, whether you’re halfway through a level or at the final boss.

They’re the full versions. You’re not getting half-finished demos or trial editions — these are complete classics, ready to play from start to finish. It’s just like stepping back into the original console days.

Yes, that’s the whole point. The system is built to recreate the original look, sound, and feel of retro consoles. From the music and graphics to the controller layout, everything is designed to bring back the exact experience you remember.

It’s pure plug & play. Connect it to your TV with HDMI or AV, plug in the controller, power it on, wait for it to load, and you’re in the game menu. No Wi-Fi, no downloads, no complicated setups — just instant play.

Definitely. This console was designed for everyone, not just tech experts. The menu is simple, controllers are ready to go, and setup takes under two minutes. If you know how to connect a DVD player or plug in a USB, you’ll be fine. And if you ever need help, our support team is just an email away.

You can order directly through our website. Just choose your preferred product/bundle, click “ADD TO CART”, and follow the secure checkout process. We accept all major payment methods, and you’ll instantly receive an order confirmation by email with your details.

Contact us as soon as possible. If the order hasn’t shipped yet, we can update your address immediately. If it’s already on the way, we’ll help you work with the carrier to re-route it whenever possible.

We ship all orders within 24–48 hours from our warehouse. Once on the way, delivery usually takes 4–12 business days depending on your region. Every order comes with a tracking number so you can follow it step by step.

No. Everything is preloaded and ready out of the box. You don’t need Wi-Fi, you don’t need downloads, and you don’t need to sign up for anything. Just connect and play.

Yes. The console comes with 2 controllers included, so you can enjoy multiplayer right away. You can also plug in extra controllers via the USB hub for even more players — many games support up to 4 players (depending on the title).

You can try it risk-free for 30 days. If you’re not happy for any reason, just send it back — no questions asked — and we’ll refund you. We want you to feel safe when ordering.

Yes. Every console comes with a 12-month warranty against manufacturing defects. If anything goes wrong under normal use, we’ll repair or replace it at no cost to you. You’re fully protected.